If a user’s details have been added incorrectly, you can click Edit User from the side menu to modify their details.
Note: Any changes to a user’s profile may result in the user needing to re-register their licence on a PC. Please ensure you notify the user that you have changed their profile.
You must inform the user that they should re-register their licence for the permission updates to take effect. To do this, the use should follow these steps:
- Hold down the Shift button and double click the Content Studio icon on their desktop (or from the windows start menu)
- Input their First Name, Last Name and email address along with the account name and click register
- If the user has switched to a new PC, they may also be asked to input their registration key. If they do dot have this they can click the email button to request the key.
- After successful registration, the user should have their new permissions granted. To check, click on the user profile icon (top right) on the ribbon.